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Luxury Fragrance Workshop Educator

Downtown Alpharetta

WHO WE ARE

INDIEHOUSE modern fragrance bar is redefining the luxury fine fragrance experience. Our mission is to entertain and enhance the lives of our guests through engaging interactions with fine fragrances. Our customers are trendsetters and leaders in their communities & social circles. They are curious and want to engage with us to learn about our partner brands and to discover unique fragrances which in turn help them to stand out and be recognized as the leaders that they are. 

Our Alpharetta Studio space offers weekly weekend classes to entertain our enthusiasts and to de-mystify the world of fine fragrances for people in our community who are curious about how to buy and wear these beautiful products.

ABOUT THIS ROLE

We have an exciting new opportunity for an enthusiastic and customer-focused individual who has a passion for teaching and entertaining to join our Workshop Educator Team in Downtown Alpharetta, GA. 

In this role, you will act as a brand ambassador and perfuming expert by providing a best-in-class experience to our customers. You will conduct workshops and build relationships with our guests, answer questions, respond to feedback, and solve real-time issues during the class. We’re looking for someone who has a passion for customer experience, building relationships and of course, you love interacting with people from all over the Southeast! We put our people at the heart of everything we do, and champion curiosity and connectivity to deliver the best experiences. As a team member at INDIEHOUSE modern fragrance bar, we will give you a platform to connect, grow, have fun and make an impact.

What Success Looks Like at INDIEHOUSE modern fragrances:

  • Be a confident expert in the subject matter that we will teach you
  • Offer a personable and impressionable experience, focused on building relationships with our guests that builds our brand image and encourages client loyalty
  • Enthusiastically lead guests through a personalized fragrance experience following subject matter guidelines and time perameters
  • Sharing your growing fragrance expertise with customers
  • Guiding customers to the perfect curated purchase on our Retail floor
  • Processing customer transactions & contributing to overall sales goals of the store
  • Support daily functions of our workshop space such as: replenishing the fragrance oil bottles, washing glassware, resetting the table and keeping the space organized and clean
  • Master all store processes and policies so you’re the go-to for customer questions
  • Support the INDIEHOUSE management team in executing strategic projects and tasks in-store

You Could Be Great For This Role If:

  • You pride yourself on making guests feel welcome and at home
  • You enjoy working in a fast-paced, dynamic environment
  • You can easily pivot at a moment’s notice and adjust to meet changing demands
  • You have an entrepreneurial spirit and are looking for a growth position with a fast-growing start up brand in the fashion/beauty industry
  • You are a natural storyteller who is curious and loves to both learn and share your knowledge
  • You take pride in your work and would never leave a task unfinished

Ideally, We’re Looking For:

  • A confident educator who loves working with people of all ages from all walks of life
  • A team-player who is eager to roll up their sleeves and work alongside colleagues to exceed goals and metrics
  • A storyteller who is great at making connections and who is always looking for ways to improve the guest experience
  • A problem-solver who identifies a problem and offers a solution or to be the solution
  • A committed professional who is interested in long-term growth opportunities with the company

TIME AVAILABILITY

  • Rotating weekend days - either one Saturday or one Sunday per week with option to work full weekends
  • You will be needed during important holidays and expected to work with your teammates to provide coverage for key selling periods
  • Opportunity to expand role into more hours and increased responsibilities within the company

COMPENSATION

  • Hourly + commission
  • Discounts & product incentives
  • Team Events: From fitness challenges to movie screenings and wine tastings, each month we hold a fun teambuilding event which you can sign up to participate in


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