Luxury Retail In-Store Brand Ambassador
INDIEHOUSE modern fragrances, Westside Provisions
WHO WE ARE
INDIEHOUSE modern fragrances is redefining the luxury fine fragrance experience. Our mission is to entertain and enhance the lives of our guests through engaging interactions with fine fragrances. Our customers are trendsetters and leaders in their communities & social circles. They are curious and want to engage with us to learn about our partner brands and to discover unique fragrances which in turn help them to stand out and be recognized as the leaders that they are.
ABOUT THIS ROLE
We have an exciting new opportunity for an enthusiastic and customer-focused individual who has a passion for luxury fragrances and strong sales experience to join our retail experience in West Midtown, Atlanta.
In this role, you will act as a brand ambassador by providing a best-in-class experience to our customers. You will communicate directly with customers to share stories of our Partner brands and build relationships with our store guests, answer questions, respond to feedback, and solve real-time issues in-store. We’re looking for someone who has a passion for customer experience, building relationships, is skilled in the art of selling, and of course, you love luxury imported fine fragrances! We put our people at the heart of everything we do, and champion curiosity and connectivity to deliver the best experiences. As a team member at INDIEHOUSE modern fragrances, we will give you a platform to connect, grow, have fun and make an impact.
What Success Looks Like at INDIEHOUSE modern fragrances:
- Meeting or exceeding sales goals for this location with a desire to achieve and grow with this company
- Act as a host in our store by offering a personable and impressionable experience, focusing on building a relationship with our guests that builds our brand image and encourages client loyalty
- Serve as the voice of INDIEHOUSE to customers by telling our story and the stories of our Partner Brands, solving real-time issues, answering questions, and responding to feedback
- Maintain daily functions of our retail space such as: offering prompt service, closing the sale, replenishing the sales floor with inventory, and keeping the space organized and clean
- Master all store processes and policies so you’re the go-to for customer and employee questions
- Support the INDIEHOUSE management team in executing strategic projects and tasks in-store
You Could Be Great For This Role If:
- You pride yourself on making guests feel welcome and at home
- You love helping guests feel confident in their purchasing decision
- You enjoy working in a fast-paced, dynamic environment
- You can easily pivot at a moment’s notice and adjust to meet changing demands
- You have an entrepreneurial spirit and are looking for a growth position with a fast-growing start up brand in the fashion/beauty industry
- You are a natural storyteller who is curious and loves to both learn and share your knowledge
Ideally, We’re Looking For:
- A confident & charismatic salesperson who is not afraid to ask for the sale
- A team-player who is eager to roll up their sleeves and work alongside colleagues to exceed goals and metrics
- A storyteller who is great at making connections and who is always looking for ways to improve the guest experience
- A committed professional who is interested in long-term growth opportunities with the company
- Rotating weekend days - either one Saturday or one Sunday per week with option to work full weekends
- You will be needed during important holidays and expected to work with your teammates to provide coverage for key selling periods
- Opportunity to expand role into more hours and increased responsibilities within the company
- Hourly + commission
- Discounts & product incentives
- Team Events: From fitness challenges to movie screenings and wine tastings, each month we hold a fun team building event which you can sign up to participate in.
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